Pokémon Concierge Season Two Brings Fresh Adventures and New Characters to Netflix
Pokémon fans got exciting news when the second season of Pokémon Concierge arrived on Netflix on September 4, 2025. This stop-motion animated series, which is a collaboration between Netflix and The Pokémon Company, continues to deliver the charming and relaxing content that made the first season so beloved. The show is produced by dwarf studios, a studio known for its exceptional work in stop-motion animation.
The original first season of Pokémon Concierge launched on Netflix on December 28, 2023, and consisted of four episodes. That initial run introduced viewers to Haru, the main character, and the peaceful world of a Pokémon resort where guests come to relax and enjoy time with their Pokémon companions. The series quickly became a fan favorite because of its unique approach to the Pokémon universe, focusing on slice-of-life storytelling rather than battles and competitions.
When the second season premiered in September 2025, it brought four new episodes to the platform, expanding the world and introducing viewers to additional characters and Pokémon. The show maintains its signature stop-motion animation style, which gives it a distinctive look compared to other Pokémon animated content. This visual approach creates a warm and inviting atmosphere that appeals to both longtime Pokémon fans and newcomers to the franchise.
The cast of Pokémon Concierge includes talented voice actors from multiple languages and regions. In the English version, Karen Fukuhara voices Haru, the main character who works at the resort. Craig Lee Thomas provides the voice for Dan, while Imani Hakim voices Alisa. Jacob Bertrand takes on the role of Kent, and Josh Keaton voices Tyler. Lori Alan voices Watanabe, and Hiroshi Kōsaka provides the voice for Psyduck, the beloved water-type Pokémon known for its distinctive cry and comedic moments.
The Japanese voice cast brings their own charm to the series, with Non Eita Okuno voicing Haru in the original Japanese version. The series also features voice work from Kazuhiro Yamaji as Dan, Keita Machida as Kent, and Yoshiko Takemura as Watanabe. Inuko Inuyama voices the Front Desk Lady, adding depth to the resort’s supporting cast.
The creative team behind Pokémon Concierge Season Two includes director Iku Ogawa, who brings vision and direction to each episode. Harumi Doki handled the screenplay, crafting stories that resonate with viewers. Tadahiro Uesugi contributed to both character design and concept art, ensuring that the visual style remains consistent and appealing throughout the season. The theme song performance comes from Tatsuro Yamashita, whose music sets the perfect tone for the series.
The production of Pokémon Concierge involves multiple studios and teams working together. The animation production is handled by dwarf studios, while The Pokémon Company International provides production supervision. The dubbing for the English version was directed by Haley Veres at VSI Los Angeles, with Michele Knotz serving as the adapter. The French version received dubbing direction from Jean-Marc Delhausse, with Sophie Servais handling the adaptation at VSI Paris.
What makes Pokémon Concierge unique in the Pokémon franchise is its focus on relaxation and hospitality rather than competition. The series explores themes of customer service, friendship, and the bonds between humans and Pokémon in a resort setting. Each episode presents new challenges and situations that the resort staff must navigate while keeping their guests happy and comfortable.
The second season continues this tradition while introducing new elements to keep the story fresh and engaging. The addition of new Pokémon characters expands the world and gives viewers more to discover with each episode. These new characters bring their own personalities and quirks to the resort, creating interesting interactions with the existing cast and guests.
The stop-motion animation style used in Pokémon Concierge sets it apart from other Pokémon animated series. This technique involves creating physical models and photographing them frame by frame to create the illusion of movement. The result is a tactile, warm aesthetic that feels different from traditional animation or computer-generated imagery. Fans of the series appreciate this distinctive visual approach, which gives the show a cozy, almost storybook quality.
The availability of Pokémon Concierge has expanded beyond Netflix. Select episodes from the series became available on various official Pokémon YouTube channels in different languages, though availability varies depending on region restrictions. This move made the show more accessible to fans around the world and allowed people to sample the series before committing to a Netflix subscription.
The Pokémon franchise has a long history of adapting its content across different media formats. From trading card games to video games to animated series, Pokémon has consistently found ways to reach new audiences and explore different storytelling approaches. Pokémon Concierge represents one of the more creative departures from the traditional Pokémon formula, proving that the franchise can succeed with different genres and themes.
The reception of Pokémon Concierge has been positive among both critics and fans. The series appeals to people who might not typically watch Pokémon content because it offers something different from the usual adventure and battle-focused narratives. The focus on hospitality, customer service, and the everyday interactions at the resort creates a relatable and comforting viewing experience.
The second season’s release in September 2025 came at a time when Netflix was releasing numerous anime and animated series. The platform has become a major player in anime distribution, offering a wide variety of content from different studios and creators. Pokémon Concierge fits well within Netflix’s anime catalog, offering something distinct and appealing to a broad audience.
The characters in Pokémon Concierge are well-developed and memorable. Haru, as the main character, serves as the audience’s entry point into the resort world. Her dedication to her job and her genuine care for the guests and their Pokémon make her a likable protagonist. The supporting cast, including Dan, Alisa, Kent, and Tyler, each bring their own perspectives and skills to the resort operations.
The Pokémon that appear in the series are chosen carefully to fit the resort setting and the stories being told. Psyduck, in particular, has become a fan favorite character in the show, providing comic relief and memorable moments. The inclusion of various Pokémon species allows the show to explore different personalities and behaviors, showing how different Pokémon interact with guests and with each other.
The resort setting itself becomes almost a character in the series.


